Privacy Policy

PriceBrain is a product by Internut Sdn Bhd (“Internut,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the PriceBrain website, request a demo, contact us, or use our platform and related services.

By using PriceBrain, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information you provide directly

This includes information you submit through forms, sign-ups, demo requests, support requests, or other interactions with us, such as:

• name
• company name
• job title
• email address
• phone number
• business information you choose to share

b. Account and service information

If you use the PriceBrain platform, we may collect information needed to provide the service, such as:

• account details
• login and authentication information
• user roles and permissions
• store, product, pricing, and inventory-related data
• platform usage and configuration settings

c. Technical and usage information

When you use our website or platform, we may automatically collect certain technical information, such as:

• IP address
• browser type
• device type
• operating system
• pages visited
• date and time of access
• referring website
• usage activity within the platform

d. Cookies and similar technologies

We may use cookies and similar technologies to improve website functionality, understand usage, remember preferences, and support analytics.

2. How We Use Information

We may use information we collect to:

• provide, operate, and maintain PriceBrain
• respond to inquiries, demo requests, and support requests
• create and manage accounts
• deliver pricing analytics, dashboard insights, and related services
• improve product functionality, performance, and user experience
• monitor system security, reliability, and usage
• communicate with you about updates, services, or relevant business matters
• comply with legal obligations
• enforce our Terms of Use and protect our rights

3. AI and Analytics Features

PriceBrain may process customer business data, pricing data, product data, sales information, inventory information, and operational data in order to generate analytics, forecasts, recommendations, and AI-assisted insights.

These features are intended to support customer decision-making and service functionality. Customers remain responsible for reviewing and approving business decisions made using the platform.

4. How We Share Information

We do not sell personal data.

We may share information in the following circumstances:

a. Service providers

We may share information with trusted third-party service providers who help us operate our website, infrastructure, hosting, analytics, communications, support, or platform services.

b. Business customers and authorized users

Where PriceBrain is used by a business or organization, information may be accessible to that organization and its authorized users in accordance with their account structure and permissions.

c. Legal and compliance purposes

We may disclose information if required to do so by law, regulation, legal process, or governmental request, or where necessary to protect our rights, users, systems, or business.

d. Business transfers

If Internut is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

5. Data Retention

We retain information for as long as reasonably necessary to:

• provide our services
• maintain business and legal records
• resolve disputes
• enforce agreements
• comply with legal and regulatory obligations

We may retain aggregated or de-identified information for analytics, service improvement, and business purposes where permitted by law.

6. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services and Integrations

PriceBrain may connect with third-party systems such as POS, ERP, inventory, analytics, or communication tools.

Where customers choose to use such integrations, relevant data may be exchanged with those third-party services in order to enable functionality. We are not responsible for the privacy or security practices of third-party providers, which are governed by their own terms and policies.

8. International Data Transfers

Depending on how PriceBrain is hosted and supported, information may be processed or stored in jurisdictions outside your country. By using our services, you understand that information may be transferred, stored, or processed in other locations subject to applicable safeguards and legal requirements.

9. Your Choices and Rights

Subject to applicable law, you may have rights relating to your personal data, including the right to request access, correction, or deletion of certain personal information.

You may also contact us to:

• update your account or contact information
• ask questions about how your information is used
• request deletion where applicable
• opt out of non-essential marketing communications

Where PriceBrain is provided through your employer or organization, some requests may need to be handled through your organization’s administrator.

10. Cookies

We may use cookies and related technologies to:

• keep the website functioning properly
• remember preferences
• understand website traffic and usage
• improve performance and user experience

You may be able to control cookies through your browser settings, but disabling certain cookies may affect website functionality.

11. Children’s Privacy

PriceBrain is intended for business and professional use and is not directed to children. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date.

Your continued use of PriceBrain after updates take effect means you accept the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle information, please contact:

Internut Sdn Bhd

M01 Level 16, The Nucleus Tower, Jalan PJU 7/6, Mutiara Damansara, Petaling Jaya, Selangor, Malaysia 47800.